Kathleen was a great help. She was able to help me get answers to my questions
Ron malinowski, Mayfield Heights, OH
Quality insurance at affordable rate
Michael D., Customer since 2019
I love working with Sam, she is very nice, great communication, and get things done in a timely manner!
Latasha M., Customer since 2013
Kim and Kristy both was very helpful and made everything easy from answering all my questions as well to setting up banking payments
Customer since 2020
Always keeping me updated and finding everything I need.
Taren J., Customer since 2016
It was a quick process I called and y’all answered all my question in a timely and caring manner like y’all really cared, y’all compared with multiple companies and found the lowest and best price for me and that was great.
Customer since 2020
Straight forward, honest, always available for questions. Giving the extra effort I appreciate that thank you all.
Michael B., Customer since 2013
Kept reminding me. Im a procrastinator and i forget to do things.
Customer since 2006
I believe that I continue to enjoy the best price for my auto coverages. Without any accident claims, I continue to receive discounts to my policy deductible detail.
Customer since 2012
The best customer service around!
Customer since 2015
Every time I reach out, they always find the best quotes for me. Every different "Rep" that I've ever dealt with has been EXCELLENT and very courteous! I've recommended at least three people that have all been extremely satisfied as well! Keep a the good work! I'm very grateful for your service.
Customer since 2011
HAPPY CLIENTS SHARE THEIR EXPERIENCE WITH THE INSURANCE PAD
When i called you took my information and relayed to me that you had to get the quotes together and would call me back. You did just that and i had to get home so i could give you my banking info. I got alittle busy and didn't call you back that day but you were right on it the next morning. Called and got me insured. Awesome job. Thank you.
Elliot H., Customer since 2020
You gave me options over other insurance offers and a good deal for something I was going to pay the same.
Customer since 2019
Kristy Baker is amazing!! She always treats me like I’m her only client. So thoughtful and caring. She makes you feel like you’ve known each other for years!! She is very good at what she does always finding me the lowest rate. Thanks Kristy!!!
Nikki M., Customer since 2018
Thank God I haven’t had any problems where I had to contact you for my car. If I did I know I would be well taken care of from past experiences! The customer service is outstanding. I feel as we are good friends every time we talk.! Thank You Progressive (The Insurance Pad)!
Deborah S, Customer since 2021
The way Ms. Kristy treats clients is amazing. She's fun, respectful, kind and she cares about your well being. She truly helps people.
Eric M, Customer since 2018
Saving me money. Got me more coverage for less money.
Customer Since 2007
You do everything right. Thanks. Jeff
Jeffrey L, Customer Since 2020
I was in the market for Pet Insurance and Kim at The Insurance Pad was so helpful to assist me to find the best plan to fit our dog. She even discussed plans not offered by The Insurance Pad, only to find the plan she had to offer was the best. Her patience and kindness was truly appreciated. For all my other insurance renewals I will be utilizing The Insurance Pad to find the best plan for me. I high recommend this business.
Cheryl G., Customer since 2021
Great customer service
Chad C., Customer since 2020
Prompt service and attention to getting my family the best rates possible. Thank you for all you do!
Mary A., Customer since 2017
You shopped around until you found an excellent company for me. Low monthly premiums , roadside service, rental reimbursement and uninsured motorist. I also got renters insurance.
Customer since 2018
Made me aware of different options to Decrease my Premium/monthly...! Professional and Patience
Customer since 2017
Kim was so patient with me while I asked questions and sorted through my options. She explained terminology in a way I understood, helped me select choices that suited my situation, and made changes when I asked. I really appreciate her attitude and expertise. Thank you Kim!
Kim was prompt and contacted me when she indicated. Thanks
Customer since 2015