I started with American Auto Insurance back in the summer of 1989. I was hired as a temporary file clerk (back in the good ol' days, when we actually had paper files). I loved the people I worked with and really felt at home. Being an agent back then was much simpler. Rates were calculated in about 1 minute, using a chart and a calculator. It was easy to teach myself how to do it... and one day I just started taking calls. I never looked back. After the summer was over, I was hired on full time and 26 years later, here I am!
Throughout the years, I have made a point to learn all I can about auto insurance, and our agency. I obtained my Property/Casualty license in 1998. I went back to college and in 2002, I graduated from David N Myers College with my Bachelors degree in Business Management. In 2004, I obtained my Life/Health license. Last year, I completed coursework in Human Resources and obtained my SPHR certification. I continue to take coursework / seminars that help improve my role here as the agency manager, as well as my personal life.
Today, I manage all aspects of the agency. I do sales, customer service, accounts payable, accounts receivable, computer programming, computer management, payroll.. you name it, I do it. I enjoy working with our clients, and finding solutions to problems that seem to big to solve. I still love what I do, and love who I work with, especially the "regulars" that I get to have laughs with when I talk to them.
When I'm not at working, you'll find me in a kitchen. I love to cook, entertain, and spend time with friends and family. I also love to golf, and spend time outdoors. My dog, Daisy, especially likes it when I take her to the park and walk the trails. Recently, I traded in my motorcycle on a convertible. I still love the wind in my hair, but love the fact that I can put the top up and turn on the heat when I get cold!